Refund Procedure | PUTRA International Centre (i-PUTRA)
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Refund Procedure

  1. There is no refund application should be applied for the processing charge from UPM and EMGS once the application has been issued.

  2. Refund can only be applied for the non – processing charge from EMGS and the refunded amount is subjected to their approval.

  3. Refund is subject to rules and regulations under the Immigration Ordinance 1959, Immigration of Malaysia Regulation 1963.

  4. The process for refund application will take minimum 14 working days upon receiving of complete documents. Please follow the checklist for refund HERE.

  5. For EMGS refund, there is no specific timeline for the process as it involves transactions between multiple agencies. Applicant must follow the policy of refund from EMGS via link: /upload/dokumen/20230307125914Refund_Policy.pdf

Updated:: 07/03/2023

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PUTRA International Centre (i-PUTRA)
Universiti Putra Malaysia
43400 UPM Serdang
Selangor Darul Ehsan
+603-9769 7972
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